FAQ

 FREQUENTLY ASKED QUESTIONS

 

WATCH DETAILS

WHAT TYPE OF MATERIALS DO YOU USE?

NORDIC Timepieces were designed to look and feel great by using a high quality 316 Low Carbon Grade stainless steel. We incorporate this durable steel throughout our designs within our full metal bands to the buckles of our Genuine Leather straps. 

WHAT TYPE OF MOVEMENT IS USED?

We use Japanese Miyota Precision Quartz Movements which is one of the most reliable and well known in the industry.

ARE NORDIC TIMEPIECES WATER RESISTANT?

NORDIC Timepieces have a water resistance of 5 atm, or 50 meters of atmospheric pressure. They will easily withstand splashes and full immersion in water. Sufficiently resistant for swimming or bathing. However, we recommend not going into the water with the leather band models as the bands are not fully waterproof.

IS THERE A WARRANTY ON NORDIC TIMEPIECES?

Yes, we offer a 24 month manufacturers warranty on the movement of our watches. Unfortunately, our warranty does not cover damages that may occur from everyday use. If you have further questions, please do not hesitate to contact us and we will do our best to resolve the issue.

 

SHIPPING & RETURNS

HOW MUCH DOES SHIPPING COST?

Free Shipping Worldwide !!

HOW LONG DOES SHIPPING TAKE?

The average shipping time varies between 1-5 business days via Speed Post. Standard Air shipping is also available for other locations. When placing your order, simply select the "Free Shipping" option during check out.

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Any un-opened product can be returned or exchanged for store credit within 14 days of delivery. International customers will be subject to pay the shipping fees to send the watch back. Please make sure you include your invoice along with contacting info@nordic-time.com to schedule the return.

For more information see our Returns page.

 

WEBSITE

WHAT TYPE OF PAYMENTS DO YOU ACCEPT?

We gladly accept most major credit cards such as Visa, MasterCard, American Express, Discover used with PayPal.

HOW SECURE IS THIS STORE?

Our online store uses Shopify to accept payments. It automatically encrypts your confidential information in transit from your computer to ours so using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available)

HOW DO I BECOME A NORDIC TIME RESELLER?

Please visit our Contact Us section and we will get back to you as soon as we can.